How to Request a Google Click Fraud Investigation

Click Fraud refund claim reports

Click Fraud Investigation

How to file a claim

Google’s Ads guidelines allow a manual fraud investigation once every 60 days.


In Clixtell’s dashboard go to “Traffic” and select a custom date range – “last 60 days”.
Download the results to an excel file and remember the download location.


Fill Google’s Click Quality Form with your email and account number.


Attach Clixtell’s refund claim report at the very bottom (web logs).


Good luck! Google will investigate and should reply within 2 weeks.